How long will it take for my order to arrive with the Covid-19 guidelines in effect?
we are shipping as fast as we can with our safety guidelines in place, and a smaller than usual team. due to these unusual circumstances we are currently experiencing some delays, primarily if you request a hand written note be included with your order. if you are in a rush we suggest you consider choosing expedited shipping, please note the shipping cut off time is noon PT for an order to go out the same day (m-f). we truly appreciate your patience and support during this time.
shipping methods and delivery details
FedEx Standard Smartpost is complimentary with orders of $99+ - otherwise $4.00: once shipped your order will arrive in 4-10 business days. alaska and hawaii will arrive in 10+ business days. any address updates unavailable once order has shipped.
FedEx Home Delivery Shipping - $7.50: Once shipped your order will arrive in 3-7 business days (not available for AK, HI, puerto rico).
FedEx 2-day Shipping - price varies by location: Orders placed after noon PT will go out the next business day, to arrive in 2 business days.
FedEx Overnight Shipping - price varies by location: Orders placed after noon PT will go out the next business day, to arrive the following business day.
for any questions please contact: glassybaby customer service
Do you ship internationally? +
Do products ever break during shipment? +
How will my glassybaby be packaged? +
What is your return policy? +
Why don't you take returns or give store credit? +
What is the glassybaby foundation? +
What is your giving model? +
How do you decide who receives your giving? +
Do you donate product for auctions? +
What is a baby grant? +
HAND-BLOWN GLASS: HOW IT’S MADE
how many glassblowers work at the madrona hot shop? +
How many people does it take to make one glassybaby? +
How long does it take to make one glassybaby? How many are made in a day? +
Can I make glassybaby at your hot shops? +
ABOUT OUR PRODUCTS
Who names each glassybaby? +
Where is your hot shop located? +
What is the difference between transparent, translucent, luster and opaque? +
Is it normal to find a bubble in my glassybaby? +
Why are glassybaby products $53-75? +
why have prices recently increased? +
Why are exotics more expensive than other glassybaby? +
Can you customize a glassybaby? +
Can I drink or eat from glassybaby candleholders? +
Can I use a tea light in a drinker or rocker? +
Are glassybaby, drinkers or rockers dishwasher safe? +
What's the best way to clean glassybaby? +
What’s the best way to clean drinkers and rockers? +
How are your tea lights different? +
How long do your tea lights burn? +
Where are glassybaby retail stores located? +
Do you have a wedding/gift registry? +
How do I set up a pop up? +
Can I rent glassybaby? +
What year did glassybaby begin? +
What was the first glassybaby color? +