for a limited time our standard shipping method is on us

SHIPPING

How long will it take for my order to arrive with the Covid-19 guidelines in effect? +

we are shipping as fast as we can m-f, but due to high order volumes, we are currently experiencing some delays. we appreciate your patience.

FedEx Standard Smartpost Shipping: Once shipped your order will arrive in 4-10 business days.

FedEx Home Delivery Shipping: Once shipped your order will arrive in 3-7 business days (not available for AK, HI, puerto rico).

FedEx 2-day Shipping: Orders placed after noon PT will go out the following business day, to arrive in 2 business days.

FedEx Overnight Shipping: Orders placed after noon PT will go out the following business day, to arrive the next business day.

for any questions please contact: glassybaby customer service

Do you ship internationally? +

Do products ever break during shipment? +

How will my glassybaby be packaged? +

RETURNS/EXCHANGES

What is your return policy? +

Why don't you take returns or give store credit? +

GIVING

What is the glassybaby white light fund? +

What is your giving model? +

How do you decide who receives your giving? +

Do you donate product for auctions? +

What is a baby grant? +

HAND-BLOWN GLASS: HOW IT’S MADE

How many glassblowers work at each hot shop? +

How many people does it take to make one glassybaby? +

How long does it take to make one glassybaby? How many are made in a day? +

Can I make glassybaby at your hot shops? +

ABOUT OUR PRODUCTS

Who names each glassybaby? +

Where are your hot shops located? +

What is the difference between transparent, translucent, luster and opaque? +

Is it normal to find a bubble in my glassybaby? +

Why are glassybaby products $50-75? +

Why are exotics more expensive than other glassybaby? +

Can you customize a glassybaby? +

CARE

Can I drink or eat from glassybaby candleholders? +

Can I use a tea light in a drinker or rocker? +

Are glassybaby, drinkers or rockers dishwasher safe? +

What's the best way to clean glassybaby? +

What’s the best way to clean drinkers and rockers? +

TEA LIGHTS

How are your tea lights different? +

How long do your tea lights burn? +

MORE

Where are glassybaby retail stores located? +

Do you have a wedding/gift registry? +

How do I set up a pop up? +

Can I rent glassybaby? +

OUR PAST

What year did glassybaby begin? +

What was the first glassybaby color? +