complimentary etching on paws and whiskers glassybaby throughout august

SHIPPING

How long will it take for my order to arrive with the Covid-19 guidelines in effect? +

we are shipping as fast as we can with our safety guidelines in place, and a smaller than usual team. due to these unusual circumstances we are currently experiencing some delays, primarily if you request a hand written note be included with your order. if you are in a rush we suggest you consider choosing expedited shipping, please note the shipping cut off time is noon PT for an order to go out the same day (m-f). we truly appreciate your patience and support during this time.

shipping methods and delivery details

FedEx Standard Smartpost is complimentary with orders of $99+ - otherwise $4.00: once shipped your order will arrive in 4-10 business days.

FedEx Home Delivery Shipping - $7.50: Once shipped your order will arrive in 3-7 business days (not available for AK, HI, puerto rico).

FedEx 2-day Shipping - price varies by location: Orders placed after noon PT will go out the next business day, to arrive in 2 business days.

FedEx Overnight Shipping - price varies by location: Orders placed after noon PT will go out the next business day, to arrive the following business day.

for any questions please contact: glassybaby customer service

Do you ship internationally? +

Do products ever break during shipment? +

How will my glassybaby be packaged? +

RETURNS/EXCHANGES

What is your return policy? +

Why don't you take returns or give store credit? +

GIVING

What is the glassybaby white light fund? +

What is your giving model? +

How do you decide who receives your giving? +

Do you donate product for auctions? +

What is a baby grant? +

HAND-BLOWN GLASS: HOW IT’S MADE

how many glassblowers work at the madrona hot shop? +

How many people does it take to make one glassybaby? +

How long does it take to make one glassybaby? How many are made in a day? +

Can I make glassybaby at your hot shops? +

ABOUT OUR PRODUCTS

Who names each glassybaby? +

Where is your hot shop located? +

What is the difference between transparent, translucent, luster and opaque? +

Is it normal to find a bubble in my glassybaby? +

Why are glassybaby products $53-75? +

why have prices recently increased? +

Why are exotics more expensive than other glassybaby? +

Can you customize a glassybaby? +

CARE

Can I drink or eat from glassybaby candleholders? +

Can I use a tea light in a drinker or rocker? +

Are glassybaby, drinkers or rockers dishwasher safe? +

What's the best way to clean glassybaby? +

What’s the best way to clean drinkers and rockers? +

TEA LIGHTS

How are your tea lights different? +

How long do your tea lights burn? +

MORE

Where are glassybaby retail stores located? +

Do you have a wedding/gift registry? +

How do I set up a pop up? +

Can I rent glassybaby? +

OUR PAST

What year did glassybaby begin? +

What was the first glassybaby color? +