we are experiencing high order volumes - see shipping details

SHIPPING

How long will it take for my order to ship? +

the glassblowers in our seattle based production hot shops are busier than ever hand crafting each glassybaby. due to overwhelming demand and the lasting impacts of Covid-19, many of our items will require additional time to produce before they ship out.

in addition, our shipping carriers have alerted us that delivery delays are inevitable due to the increased volume of online shopping.

most items typically ship in about three business days, however, due to the handcrafting of each item, some glassybaby may take up to 14 business days to ship. kindly note, your order may arrive in multiple packages.

we appreciate your patience during this unprecedented time.

standard shipping details

FedEx Standard Smartpost is complimentary with orders subtotaling $99+ - otherwise $4.00: once shipped your order should arrive in 3-12 business days. alaska and hawaii will arrive in 10+ business days. any address updates unavailable once order has shipped.

FedEx Home Delivery Shipping - $7.50: Once shipped your order should arrive in 2-10 business days ($7.50 rate not available for AK, HI, puerto rico).

if you have concerns about the timing of your delivery, or have questions regarding availability, please contact us at: glassybaby customer service.

Do you ship internationally? +

Do products ever break during shipment? +

How will my glassybaby be packaged? +

RETURNS/EXCHANGES

What is your return policy? +

Why don't you take returns or give store credit? +

OUR PAST

What year did glassybaby begin? +

What was the first glassybaby color? +

GIVING

What is the glassybaby foundation? +

What is your giving model? +

How do you decide who receives your giving? +

Do you donate product for auctions? +

What is a baby grant? +

HAND-BLOWN GLASS: HOW IT’S MADE

how many glassblowers work at glassybaby? +

How many people does it take to make one glassybaby? +

ABOUT OUR PRODUCTS

Who names each glassybaby? +

Where are your hot shops located? +

What is the difference between transparent, translucent, luster and opaque? +

Is it normal to find a bubble or imperfections in my glassybaby? +

Why are glassybaby products $55-90? +

why have prices recently increased? +

Can you customize a glassybaby? +

CARE

Can I drink or eat from glassybaby candleholders? +

Can I use a tea light in a drinker or rocker? +

Are glassybaby, drinkers or rockers dishwasher safe? +

What's the best way to clean glassybaby? +

What’s the best way to clean drinkers and rockers? +

TEA LIGHTS

How are your tea lights different? +

How long do your tea lights burn? +

MORE

Where are glassybaby retail stores located? +

Do you have a wedding/gift registry? +