The glassblowers in our seattle based production hot shops are busier than ever hand crafting each glassybaby. Due to overwhelming demand and the lasting impacts of COVID-19, many of our items will require additional time to produce before they ship out.

In addition, our shipping carriers have alerted us that delivery delays are inevitable due to the increased volume of online shopping.

Most items typically ship in about three business days, however, due to the handcrafting of each item, some glassybaby may take up to 14 business days to ship. Kindly note, your order may arrive in multiple packages.

We appreciate your patience during this unprecedented time.

Standard shipping details -

Fedex Home Delivery shipping is complimentary with orders subtotaling $180+, otherwise it costs $12.50: once shipped your order should arrive in 2-12 business days. Any address updates unavailable once order has shipped.

Alaska and Hawaii shipping: we are only able to ship Fedex Express 2day. The shipping cost will be calculated at check out depending on shipping destination. Once shipped your order should arrive in 2 business days.

Military (apo) Standard Smartpost shipping costs $7: once shipped your order can take up to 4 weeks to arrive.

If you have concerns about the timing of your delivery, or have questions regarding availability, please contact us at: glassybaby customer service.

Yes, you can do this by checking out on our website. The billing information needs to be United States or Canada.

If you have more questions contact us at customerservice@glassybaby.com

Fedex Home Delivery shipping is complimentary with orders subtotaling $180+. Gift cards are not included in the $180 limit as they are delivered electronically.

Despite being made from glass, glassybaby, drinkers, and rockers are not thin nor fragile. They have an inherent strength and weight that makes them quite sturdy. We’ve designed and tested our packaging with shipping carriers to ensure they’re secured and protected during shipment.

glassybaby candleholders, drinkers and rockers come beautifully boxed with a grosgrain ribbon bow, ready to gift. We include a tea light with every glassybaby and a circle card with the product name on one side and the poem on the other. If you submit a gift message during checkout, we will handwrite and include it in the box for you to give with your gift.

we allow one exchange per transaction of equal or greater value up to 30 days after purchase with the original packaging and receipt. we are unable to accept returns.

customers are responsible for return shipping charges.

discounts applied to purchases are non-transferable on exchanges.

items purchased with shop pay installments must be paid in full before they are eligible for exchange

The glassybaby foundation is a 501(c)3 based in Seattle, Washington created to support organizations that promote hope and healing. To date, we have donated over $12 million to those in need.

The glassybaby foundation receives a donation from each glassybaby purchase to provide hope and healing to people, animals and our planet.

Non-profit organizations are chosen by the board of our glassybaby foundation.

Rather than auction donations, we choose to donate to non-profits every day.

glassybaby baby grants are awarded every month to non-profit organizations nominated by our community.

glassybaby was founded in Seattle, Washington in 2001 by cancer survivor, Lee Rhodes. During chemotherapy, Lee met many patients who could not afford their basic needs during treatment. When Lee founded glassybaby, it was with the core mission of helping to alleviate these struggles.

The first glassybaby color was true white.

We employ over 60 glassblowers at our Seattle area hot shops.

Depending on the complexity of each glassybaby, teams can consist of 3 to 6 glassblowers.

All of our names are chosen by our founder, Lee Rhodes. She draws inspiration from the color, season and experiences in her life. Her son, Mericos Rhodes, writes all of the poems.

We hand-blow all our glassybaby, drinkers and rockers in the usa. Our hot shops are in Seattle WA, Redmond, WA and Livingston, MT.

Transparent is clear enough to see the entire tea light and flame.

Translucent is just clear enough to see a glimpse of the tea light and flame.

Luster has a metallic finish inside the glassybaby with a mirrored effect.

Opaque allows a beautiful glow without being able to see the tea light or flame.

glassybaby are hand-blown, therefore it is common to find imperfections. However, our quality control team is excellent at ensuring these imperfections aren’t too large and don’t deter from the beauty of the product.

Our hand-blown glassybaby, drinkers and rockers are made in the usa by skilled glassblowers. They are one-of-a-kind pieces of art. The price variance ranges based on the complexity of each glassybaby.

Additionally, the glassybaby foundation receives a donation from each glassybaby purchase.

The world has evolved for all of us over the past year.

In order to continue production in alignment with protecting the artisans who craft each glassybaby, we had to change and adjust our hand-crafted production system. In addition to our internal production changes, the external forces have changed as well, resulting in cost increases of our materials, supplies and resources.

these changes and increases combined have made each unique glassybaby cost much more to make. after careful consideration, we have re-evaluated our glassybaby pricing to better reflect the actual cost of producing each precious work of art. as always, every glassybaby gives.

We do offer engraving on glassybaby that is completely done in house. For smaller order please contact us at glassybaby customer service. For large order volumes please contact us through our corporate gifting team.

Custom etched glassybaby are final sale. 

We are unable to etch emojis. 

Please expect 5-14 business days to ship. 

glassybaby candleholders are not food safe; do not eat or drink from them.

No, it will crack. The base of drinkers and rockers aren’t thick enough to sustain heat generated from the tea light. glassybaby candleholders, on the other hand, have a clear, thick base designed to absorb heat and resist cracking.

No. All of our glass should be hand-washed only with a non-abrasive cleaner.

Using common household glass cleaners is the best way to clean your glassybaby. Spray some on the waxy area and let sit for 5 minutes. Use a plastic spoon to gently remove the wax. Wipe clean with a paper towel or microfiber cloth.

Use a gentle cleanser and warm water. Wipe dry with a paper towel or microfiber cloth.

All our tea lights are sustainably made and do not emit toxins when burned. They come in clear cups to allow for a full glowing effect when lit, and are longer lasting and brighter than average tea lights. Our beeswax tea lights are from Pure Pacific Northwest beeswax obtained directly from the beekeeper.

Our palm wax and beeswax tea lights burn 4 to 5 hours each.

Our scented tea light candles burn 11 hours.

All of our color pigments are made in the USA, and all of the colors we use to customize your design by hand are made in the USA.

Yes, our experienced etching team creates each design by hand. From there, every votive is etched in-house by hand in our Redmond shop/studio.

Custom etched glassybaby are final sale. 

We are unable to etch emojis. 

Please expect 5-14 business days to ship. 

We have 4 stores in Washington, 1 in Oregon, and 1 in Montana. Please see our store locations page for exact locations.

We're sorry, at this time we do not have a wedding/gift registry, but we hope to have one in the future.